FAQs
Service Related
What type of services does RealEstateEdits Provides?
RealEstateEdits caters to photographers and videographers from different verticals. Listed below are some of the verticals and the corresponding services:
- RealEstateEdits – Stock Services Stock & Microstock Photographers & Agencies. Scanning, Retouching, Raw Processing, Keywording, Agency Submission & more.
- RealEstateEdits – Retouching Services People, Product & Portrait Photographers needing image and video retouching. Retouching, Clipping Path, Masking, Logo Removal, Fast Color Correction & more
- RealEstateEdits – Real Estate Services Real estate photographers needing property image enhancements. Image enhancements, HDR, Panoramas, 360’s, Videos & more
Do you do post production work for videos?
ProImageExperts provides various services like retouching, restoration and editing for both still and video. If you have a specific question please contact us at contact@realestateedits.com
For best results what is the resolution at which I need to provide the raw image?
For best results we recommend a minimum of 300 dpi as resolution.
What color profile do you use?
We use sRGB as our default color profile. We also work with Adobe RGB & Prophoto RGB.
How many images should I send to create One HDR image?
HDR is an optional step. You can choose to provide just a single image of good quality. Any number from 5 to 15 images of varying exposure levels is recommended.
What is the size of images for MLS?
The image sizes for MLS differ from country to country and state to state. Please provide us the sizes according to the requirements at the location of the property.
Order Entry System
Are there any limits to the number of images or videos I can submit for editing?
Our Basic and Enhanced packages allow up to 40 images per order.
What happens if I accidentally submit the wrong image or video?
We’re working on a process for this within our new Order Entry System (OES). Stay tuned for updates.
How do I track the status of my order?
Order tracking will be available within the new OES. More details coming soon.
For any additional queries, feel free to reach out to our customer support team.
What form of payments do you accept
Currently, we accept payments through PayPal and credit card.
General questions
Why Work With Us? How secure are my files?
Our sister company, ProImageExperts has been providing similar services to professional real estate photographers worldwide for over two decades. We have an intimate understanding of the requirements and as such have tailored these services for you the Realtor. Minimizing your dependency on professional photographers, their schedules, and their costs. We have painstakingly provided instructions and “how to” videos to help you take the control of photography in your hands. If you still have questions, know that you can call +1 440-776-8353 and speak to one of our teammates who will be more than happy to help.
We listen to our clients and follow their instructions to the tee. We even extend one complimentary re-do if you are not satisfied with the edits.
Know that we take the responsibility of work being sent to us very seriously.We have strict data security protocols to not only protect your personal details but also the images you deliver to us. All edited images are purged in30 days after delivery.
What types of real estate properties do you edit?
We work with all property types – residential, commercial, rentals, and more.
What is your typical turnaround time?
Most projects are completed within 24-48 hours, depending on complexity. Faster service is available at an additional cost.
Do you offer bulk editing services?
Yes! We can handle bulk projects while maintaining the highest quality standards.
Do you provide volume discounts?
Volume discounts are available to corporate accounts which commit to certain minimum volume of images per day or per month. If you are a corporation then please contact us at support@realestateedits.com and someone from our client boarding team will be in touch to discuss the specifics.
Can I request customized edits?
Absolutely! We tailor our services to fit your unique requirements. Contact us to discuss your needs.
How do you ensure consistent quality?
Our quality control team reviews every edit to ensure it meets our high standards.
What file formats do you accept?
We work with RAW, JPEG, TIFF, and more. Contact us for specific format preferences.
Do you offer 3D renderings?
Yes, we do! Through our partner brand, Halo Renders, we offer 3D renderings to help visualize properties before they’re built, for renovations, or architectural designs. If you’re working with builders or developers and want to showcase upcoming projects, these renderings can make a huge impact. For more details, check out www.halorenders.com
How do I get started?
Reach out through our contact form or email, and we’ll guide you through the next steps. You can also watch a brief tutorial video here.
Do you do post production work for videos?
Yes! We specialize in 30-second video reels for socials. From trimming to adding effects, we’ll turn your footage into a sleek, professional video that’s ready to grab attention and boost engagement. Just send it our way!
What is the size of images for MLS?
Image sizes for MLS can vary by country and state, so please provide the specific size requirements based on the property’s location. If the images you send for editing are larger than the required size, don’t worry—we’ll ensure they are resized to meet MLS guidelines without affecting the quality of the edits.
Do you offer free trail?
No we do not offer a free trail. You can look at our before and after images here to better understand the service you are interested in.
Where can I see the pricing for all services and its attributes?
Under the service page you can find pricing for all services and attribute.
Do you offer express deliveries?
No we do not. Our basic service has a turnaround of 1 day and the enhanced service has a turnaround of 2 days
Why should I outsource my image editing?
Cleaning up your images with our editing services makes the listing more appealing. It is cost effective to use us for your image editing and it frees up your time to focus more on other core task to help you generate more revenue.
How can I communicate with REE after placing an order
You can reach out to the team via email : support@realestateedits.com
About Us
At RealEstateEdits, we are passionate about turning your property photos and videos into powerful marketing tools.
Contact Details
30405 Solon Road, Suite 9
Solon, OH 44139
support@realestateedits.com